# Privacy policy

- Link: https://chillimango.co/privacy-policy/

ChilliMango is run by Dave Lockie in Loulé, Portugal. This page explains what personal
data this site collects, why, and what happens to it. Questions or requests: [hotline@chillimango.co](https://chillimango.co/privacy-policy/hotline@chillimango.co).

## The waitlist

When you join the list for a product, I store your email address and the product
you asked about. You’ll get one email to confirm, then one email when that product
is ready to order. I don’t use it for anything else, I don’t add you to a newsletter,
and I don’t share it. Your entry is deleted once the notification is sent, or sooner
if you ask.

## Orders

When you order, I collect your name, email, phone number and delivery address so
I can confirm the order and post it. There’s no online payment on this site: you
pay by bank transfer or MB WAY, so I never see or store card details. I’ll see your
name and bank or MB WAY reference when your payment arrives.

Your address goes to the postal or courier service that delivers your order, and
nowhere else. Order records are kept for 10 years because Portuguese tax law requires
it. Everything else is deleted when it’s no longer needed.

## Cookies and analytics

Some cookies are needed for the site to work, such as remembering what’s in your
basket. Those are always on.

I also use Google Analytics, through Google’s Site Kit plugin, to see roughly how
many people visit and which pages they read. Analytics cookies are only set if you
accept them in the cookie banner, and you can change your mind at any time with 
the “Manage consent” button. The full list of cookies is in the [cookie policy](https://chillimango.co/cookie-policy-eu/).
Google processes that data on my behalf. There’s no advertising and no selling of
data.

## Hosting

The site is hosted on WordPress.com by Automattic, which processes basic server 
logs to keep it running and secure.

## Your rights

Under the GDPR you can ask to see, correct or delete the data I hold about you, 
or object to how it’s used. Email me and I’ll sort it within a month. You can also
complain to the Portuguese data protection authority, the CNPD ([cnpd.pt](https://www.cnpd.pt)).

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**ChilliMango**: small-batch fermented hot sauce from one garden in Loulé, Algarve, Portugal. Sold by waitlist: join the list on a product page and you get one email when it is ready to order. Orders are paid by bank transfer or MB WAY (no card payments). Shipping: mainland Portugal €5, nine EU countries €12, free collection in Loulé. Contact: hotline@chillimango.co. [Shop](https://chillimango.co/shop/) · [Shipping and returns](https://chillimango.co/shipping-and-returns/) · [Allergens](https://chillimango.co/allergens-and-food-safety/) · [Privacy](https://chillimango.co/privacy-policy/)