ChilliMango is run by Dave Lockie in Loulé, Portugal. This page explains what personal data this site collects, why, and what happens to it. Questions or requests: hotline@chillimango.co.
The waitlist
When you join the list for a product, I store your email address and the product you asked about. You’ll get one email to confirm, then one email when that product is ready to order. I don’t use it for anything else, I don’t add you to a newsletter, and I don’t share it. Your entry is deleted once the notification is sent, or sooner if you ask.
Orders
When you order, I collect your name, email, phone number and delivery address so I can confirm the order and post it. There’s no online payment on this site: you pay by bank transfer or MB WAY, so I never see or store card details. I’ll see your name and bank or MB WAY reference when your payment arrives.
Your address goes to the postal or courier service that delivers your order, and nowhere else. Order records are kept for 10 years because Portuguese tax law requires it. Everything else is deleted when it’s no longer needed.
Cookies and analytics
Some cookies are needed for the site to work, such as remembering what’s in your basket. Those are always on.
I also use Google Analytics, through Google’s Site Kit plugin, to see roughly how many people visit and which pages they read. Analytics cookies are only set if you accept them in the cookie banner, and you can change your mind at any time with the “Manage consent” button. The full list of cookies is in the cookie policy. Google processes that data on my behalf. There’s no advertising and no selling of data.
Hosting
The site is hosted on WordPress.com by Automattic, which processes basic server logs to keep it running and secure.
Your rights
Under the GDPR you can ask to see, correct or delete the data I hold about you, or object to how it’s used. Email me and I’ll sort it within a month. You can also complain to the Portuguese data protection authority, the CNPD (cnpd.pt).